Vlog Exclusive: Nokia N82 Product Manager Q&A Session

At the launch of the Nokia N82 today at the Nokia House HQ, I had the opportunity to talk directly with the product managers responsible behind the the new phone. I set up my Nokia N95 on the Nokia DT-22 tripod on the conference table and recorded the whole session. I omitted some things to make the video short, but it still ended up to be around 23 minutes.

N95 Tripod
Recording the Nokia N82 Q&A with the Nokia N95

We were given the Nokia N82 to play with during the session so we were a little distracted playing with the phone while trying to ask the product managers our questions. However, I went into the conference room with a list of and was satisfied to get my answers.

If you watch the video, you’ll see that there were some questions they were not allowed to comment on. Below are some of the answers to the questions we asked the product managers.

  • The Nokia N82 started shipping the same time as the launch which is today.
  • Costs 450 Euros.
  • The Nokia N82 is the flagship imaging phone.
  • 5 megapixel camera with Xenon flash is much better than the Nokia N95’s camera in dark environment.
  • No current plans for a US-3G version.
  • There is no navi wheel.
  • The screen auto rotates depending how you hold it. This feature is off at the main display.
  • More colors on first quarter of next year. Most likely white.

My initial impressions will be in the following posts. I also love taking videos, so stay tuned for more of that from the Nokia N82.

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  • Gustokonyan
    SHOW ME THE REAL PRODUCT MANAGER!! haha
  • Yup the N82 started showing up in stores. Check my price check pages or go to fongrabber.com to find the lowest prices available.
  • Abdulla
    Just found one in my local Nokia Store here in Bahrain, sells for 640USD :) looks/feels plasticy but the packaging looks amazing as ever, and btw PR people suck.. Nokia staff need to be way more prepared than that ! Interesting insight nonetheless :)
  • Mina Hungy
    hey this phone is cool, i seen it here http://www.nokian82.co.uk
  • Maarten
    Great interview.
    But what i find remarkable is that the product manager claims that the n82 is shipped "from today" to the main markets in the world.
    It is now more than one week since the interview took place but as far as I can tell the n82 is not sold anywhere in Europe?
    Can anyone confirm this.

    My guess/fear is that the claim of the product manager is just a "marketing strategy" to create a buzz.
    I find this very annoying. It seems to happen to all the new phones as well.

    What is you opinion on this?
  • Mariokarter
    Other colours, yes, 8 gb, not likely, just grab a 8 gig micro sd card.
  • arsonn
    will there be a future n82 8gb in black coming out?
  • Thanks @Damian for replying to this topic!
  • Mariokarter
    @ Damian

    Thank you very much for taking the time to address the comment that I made. Your explanation about the GPS chip is perfect and makes a lot of sense. Now that I think about, it would be unrealistic to expect even the engineers who worked on the N82 to know all the details of every component, as there must be at least a couple dozen highly specialized components in this device. I'm also glad to hear that you found my suggestion about having an engineer present useful. As you say, Tomo's hesitation about the 3G question was surely related to what he can and can't disclose (as instructed by the lady on his right)(Not sure how I missed that the first time watching the video). If at some time you are allowed to release some information regarding a possible North American 3G version of the N82, don't hesitate to post it! I would also like to thank you, your coworkers and Nokia for having this event, something which very few companies would do.

    Always hopeful that the N82-3 will see the light of day,
    -Mariokarter
  • Damian
    Hi, firstly just to say what a pleasure it was for me to meet the 'bloggers' the other day, I only wish I had much more time on the day ;-)

    It's interesting to see how people can interpret things differently to how they were orginally intended. It's often this that can cause people (naturally)in such an enviornment to feel nervous. It's this I believe that can cause hesitation in answering questions.

    In the case of the GPS chip, speaking from my own personal experience, you don't need to be aware of the manufacturer of such components when creating the brief of what the product should do. Thankfully we have specialists in sourcing who play a key role in ensuring we use the best components that satisfy the requirements we create on behalf of you, our customers.

    Please don't take this the wrong way but I don't see any real value (typically) in understanding who made 'xyz' component. For this reason I typically rely on the expertise of others in our organisation to make sure that we are working with those companies who can help us create the very best product based on what we prioritse as the most important aspects of that specific product or area of performance. For sure, in this case the GPS performance was one of the most important aspects of the product's performance.

    I hope Tomo [my friend and colleague] will not mind me answering the next item on his behalf, but on the subject of bands in the US, Tomo for sure knows which bands are needed to be supported for which carrier etc. I imagine that his hesitation was, as said earlier, due to thinking about how best to answer what is fundamentally a commonly asked and therefore potentially for some a sensitive question.

    I was really proud to work with these guys on this product but as Tomo said in the video a product of this internal complexity takes a real team effort. In practice that means we rely on many different teams to bring the relevant expertise together to create the final product. With so many people being part of this team, some directly and some indirectly, it's impossible for any one individual to be an expert in all areas. BTW, speaking personaly, the sugegstion to have an engineer/s on hand for the next one of these is a really great idea.

    Thanks again and keep the comments coming, when we get the time, its really great to get the feedback on the products we create directly from the 'horses mouth' so to speak. After all, we create these products for you in the first place, we don't do this for fun, although of course it's always good to enjoy the job along the way! Apologies if this comes across a little finger down throat but if you know me I do tend to write a little emotionally, some say that's one of my strengths, you may have a diiferent view of course though ;-)

    br

    Damian
  • MTM
    Of course these are not engineers. The engineers working on N82 has probably finished their work on the handset a long time ago and are way too expensive to have going around and make marketing about the product. They probably wouldn't be very good at it anyway. 99% of the people buying this phone would also find it rather boring listening to what they had to say.

    These are most probably just some random marketing people who got some papers with info before the meeting and recited what the papers said. Anything not on the papers will be out of their scope.
  • N95-1
    thanks for this brilliant video.. :-)
    however, i can only second the opinion of Mariokarter. it almost seems as if the nokia people were brain-washed somehow or stood under the influence of some strange drugs or the like..*g* very strage and chilly atmosphere indeed..

    tip for future meetings or gatherings: by now, there are many very powerful live-streaming solutions and services on the market, like ustream.tv, justin.tv or ComVu.com, that very easily can be used to *live* video-broadcast such events to all the nokia fans out there just by using a notebook or even directly from the N95. many other geeks on the front (like the well known iJustine) do that regularly. it would be cool to see that also coming up within the nokia blogger community! all you need is a WiFi or 3G connection, and it's for free!
  • Mariokarter
    I don't mean to be critical...but i just see the video how I see it. Watching it is *FRUSTRATING*, the Nokia people somehow don't seem like they are "product managers", but PR people concerned about not revealing the secrets of Nokia. It just seems odd to me that these people have been working on the device since May (or even earlier) and somehow manage to forget who Manufactured the GPS chipset and what model it is. Additionally, when it comes to internal components, its frustrating that they can't just say what they are, someone is going to take a N82 apart in a few weeks anyways. When it comes to US 3G...their attitude towards it just amazes me, let me explain, when asked about American sales the man enthusiastically replies something to the effect of "Yes we would love to see some more sales in the states", but when asked about the 3G bands for North America, he needs to told that they are 850 and 1900, he just knows that "their different." That whole situation just seems odd to me, how can they possibly expect North Americans to buy this device in serious numbers when the North American 3G bands are so beyond their radar? It also seems like the bloggers know more about NSeries features than the Nokia employees, Nokia must have actual engineers at some level who do look at a variety of, and test many different GPS chipsets, and who do know about features such as demand paging. As the Lady responded to one of the questions "that question is a little to technical for me", perhaps having an engineer sitting at the table next time would be helpful. If this post comes off overly negative or critical than I apologize for that, but ultimately, I think, an honest opinion is in the end much more useful to Nokia (for designing future products) than false praise. In the end I truly do want success for Nokia. I just don't want to buy the N82 twice (initial, and then 3G version pending initial success), or have a N82 that is incompatible with my 3G network. If Nokia is ready this, take it with a grain of salt, I'm just all bent out of shape about this 3G situation.
  • Brilliant job, I have a lot to learn from you mate.
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