New York Flagship Store Takes Nokia 5800 NAM Off Shelves Amidst Reported Issues

I went to the New York flagship store this afternoon to look for the Nokia 5800 NAM. Unfortunately, I was told it was no longer available for purchase because of reported issues. I’m guessing it’s about the complaints of not getting 3G signal. A sales associate told me Nokia is trying to figure out what’s wrong. In the meantime, you can leave your number with the store, and they’ll call when it is back on the sales floor.

Nokia 5800 nam

When I asked whether they sold plenty of the Nokia 5800 NAM’s already, the response was, “No, because it was only available for a span of 7 hours.”

At first, I thought the reports were just rumors, but it sounds like Nokia knows about it. I wonder if we’ll get an official press release soon. I’m also curious what’s going on inside those heads who pre-ordered through the Nokia USA online store. Are you still looking forward to receiving the phone and hope it’s not broken?

To read more about the Nokia 5800, head over to Dial-a-Phone, one of our sponsors, for pricing, deals, and more user reviews.

View Comments »

  1. [...] Read [...]

  2. I don’t mind waiting for my pre ordered 5800 as long as they fix all their issues and send me one without any defects.

    But also I do believe we as consumers should know what is going on and why it is taking so long for us to get our phones! I’m looking for that press release!

  3. [...] The Nokia Blog Related PostsFCC Approves the Nokia 5800 XpressMusic FCC has approved the Nokia 5800 XpressMusic [...]

  4. Totally agree with Leslie.

  5. right on leslie!!! nokia should know that the american market expects to know what’s goin’ on …marvin gaye baby

  6. [...] Read [...]

  7. Go onto Mobile Review an he tells you about some flaws with the 5800 express an explains that the earpiece might be faulty in the first batch of these mobiles ,but Nokia might have sorted it out now so go a read the review ,to help you out

  8. [...] Read | &#80e&#114ma&#108ink | Emai&#108 &#116his | &#67&#111mm&#101nts [...]

  9. [...] has been taken from shelves, and will be replaced with the European version until further notice. [The Nokia Blog - Thanks, [...]

  10. [...] Read | Permalink | Email this | Comments [...]

  11. [...] at Nokia Experts are already calling the U.S. 5800 XpressMusic launch a “fiasco.” [The Nokia Blog - Thanks, [...]

  12. [...] Read | Permalink | Email this | Comments Via Engadget [...]

  13. [...] at Nokia Experts are already calling the U.S. 5800 XpressMusic launch a “fiasco.” [The Nokia Blog - Thanks, [...]

  14. [...] Read | Permalink | Email this | Comments Written by startme in: Engadget | [...]

  15. I’ve had my Nokia 5800 Blue APAC/HK for 3 months now. Never had any of the reported problems but there has yet to be a firmware update to the v20. So a few days ago I flashed the entire phone over to a Euro 2 Blue spec and got the v20 firmware update! Wow what an improvement. IMO the phone is great!!!

  16. @Michael van Rader,
    Where can I flash my nokia 5800 so I can update it to the 2.0 Thanks Mike USA Texas

  17. [...] The fellas at the Nokia Blog went down to the flagship store in New York looking for the 5800 and were told that the phone was no longer for sale. As you dost recall, the 5800 is having lots of trouble due to issues with the speaker as well as 3G failure. We’ll ask what the matter was next week but for now, no 5800s for you. [...]

  18. [...] known as “the Tube,” just recently made it to the states. However, according to a report, the phones are being pulled from stores, in particular the Nokia flagship store in New York [...]

  19. [...] Read | Permalink | Email this | Comments [...]

  20. [...] Read | Permalink | Email this | Comments [...]

  21. [...] known as “the Tube,” just recently made it to the states. However, according to a report, the phones are being pulled from stores, in particular the Nokia flagship store in New York [...]

  22. [...] Source – thenokiablog [...]

  23. Guys do not flash your 5800 NAM to Euro version!
    The have different hardware.

  24. I just canceled mine. My old Blackjack is craping out and I got a good deal on an HTC Flash(Touch Pro)from ATT so I got that instead.

  25. Oops, make that an HTC Fuze.

  26. [...] are in the lead; it looks like the RAZR experience taught someone a lesson. But what’s this? The Nokia 5800 XpressMusic for North America has been taken off the market amid complaints of poor radio performance. This seems to happen quite [...]

  27. [...] at Nokia Experts are already calling the U.S. 5800 XpressMusic launch a “fiasco.” [The Nokia Blog - Thanks, [...]

  28. HI guys i have checked all your blogs so intersting stuff but i have pushed this phone hard and im seeing cracks: I struggle to access your web browser at work it will let me punch the password and username in and thats that (Java thing? not a guru) I had a parrot bluetooth car kit fitted the other day and found out that i cant play any MP3

  29. [...] known as “the Tube,” just recently made it to the states. However, according to a report, the phones are being pulled from stores, in particular the Nokia flagship store in New York [...]

  30. [...] just hours after the device debuted at its flagship stores in New York City and Chicago, reports the Nokia Blog. News of the 3G problems follows on last week's report from Mobile Review that found its [...]

  31. [...] While we did manage to eventually commandeer 3G on our Nokia flagship store-purchased NAM 5800 XpressMusic — albeit not first without leaving the Chicago area — The Nokia Blog went by the NYC store yesterday afternoon and found out the phone had been pulled from shelves. We put in a call to the store ourselves and confirmed that the NAM version is currently being eschewed in favor of the Euro-spec edition. No word on when it’ll return, but we’re still waiting anxiously for Nokia’s official statement on the matter.Source [...]

  32. [...] The Nokia Blog Via Phones [...]

  33. [...] The Nokia Blog Via Phones [...]

  34. Nokia is a class act company . They will resolve any issues with the 5800. I will purchase one without hesitation

  35. I got mine from this people http://nokianam.com this company is part of Popular Electronics, nice people to work with.

  36. Thank you very much . This a great solution for me
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  37. I bought my 5800 unlocked from http://www.puremobile.com/Nokia/Nokia-5800-Xpre… and I haven't had any problems what so ever. You should really make sure you get the NAM version if your in north america or in a country that uses 850/1900/2100 for calls and 3G serivce.

  38. I agree with Leslie.

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  46. yes, the 3g frequecy is really a problem now.
    For those using 3G frequency 900/ 2100 MHz, it will not a problem
    i see the item from http://www.m2cmobile.com/products.php?Nokia_Tub...

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