Comments on: Nokia’s Response To The Nokia 5800 NAM Issue http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/ News, Guides, Reviews, Videos for the Nokia Fanatics Thu, 18 Mar 2010 06:16:28 -0500 http://wordpress.org/?v=2.9.2 hourly 1 By: alvinxteel http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-28701 alvinxteel Mon, 22 Feb 2010 04:02:08 +0000 http://thenokiablog.com/?p=1971#comment-28701 why do nokia releases this product if there is a problem?.. this would make the Nokia 5800 NAM users stop patronizing with there products.. nokia company should fix this immediately.. why do nokia releases this product if there is a problem?.. this would make the Nokia 5800 NAM users stop patronizing with there products.. nokia company should fix this immediately..

]]> By: ishita http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-27982 ishita Wed, 27 Jan 2010 20:36:24 +0000 http://thenokiablog.com/?p=1971#comment-27982 you must have brought a original pirated phone you must have brought a original pirated phone

]]> By: bryan http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-27923 bryan Tue, 26 Jan 2010 16:00:31 +0000 http://thenokiablog.com/?p=1971#comment-27923 i am from singapore and i am also experiencing the same problem. i am from singapore and i am also experiencing the same problem.

]]> By: zxl14551 http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-25459 zxl14551 Sun, 01 Nov 2009 21:50:15 +0000 http://thenokiablog.com/?p=1971#comment-25459 of <a href="http://www.tiffanyguide.com/" rel="nofollow">tiffany jewelry</a> on ebay are cheaper than <a href="http://www.tiffanyguide.com/" rel="nofollow">tiffany jewellery</a> outlet store, why is that?<br><br>You will find the newest <a href="http://www.tiffanyguide.com/" rel="nofollow">tiffany jewelry on sale</a> fashion release on their official website. of tiffany jewelry on ebay are cheaper than tiffany jewellery outlet store, why is that?

You will find the newest tiffany jewelry on sale fashion release on their official website.

]]> By: muddaser http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-25123 muddaser Fri, 16 Oct 2009 00:41:08 +0000 http://thenokiablog.com/?p=1971#comment-25123 i have problem with mu nokia 5800 can u please tell me from where can i get online help? i have problem with mu nokia 5800 can u please tell me from where can i get online help?

]]> By: HITESH http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-21985 HITESH Tue, 02 Jun 2009 17:37:44 +0000 http://thenokiablog.com/?p=1971#comment-21985 Hi have a Nokia 5800 and it have given me so many issues in the last 1 month that not even all my phones together have given me in last 10 years.<br><br>Nokia 5800 - <br><br>Issue 1 : My screen went blank in just 30 days and the phone was rendered dead.<br><br>Issue 2 : Phone auto shuts down 2-3 times a day even after factory reset , so u will not relaise and the phone will just shut down.and it will not switch on till you removed the batter and then aain put the battery back.<br><br>Issue 3 : Connection Error the phone gives me connection error more then frequently , and just cuts the calls abruptly.<br><br>Issue 4 : Even when I hold the phone in Potrate mode the display is ain landscape mode.<br><br>Issue 5 : Need to charge the batter atleast 2 times a day.<br><br>And you know worst of all Nokia is not even ready to listen and does not have any avenues for me to complain. They are not even ready to replace my phone.<br><br>Worst is Nokia Careline .. I mean I have used all brands in the last 10 years and the pathetic leven of support that is provided by Nokia is really shocking... I seriously recommend never to buy a Nokia phone and dont even think of buying N5800.<br><br>Nokia does not have the skill and technology to build a touch phone and they have come out with just a fancy featured phone which does not work at all. Hi have a Nokia 5800 and it have given me so many issues in the last 1 month that not even all my phones together have given me in last 10 years.

Nokia 5800 –

Issue 1 : My screen went blank in just 30 days and the phone was rendered dead.

Issue 2 : Phone auto shuts down 2-3 times a day even after factory reset , so u will not relaise and the phone will just shut down.and it will not switch on till you removed the batter and then aain put the battery back.

Issue 3 : Connection Error the phone gives me connection error more then frequently , and just cuts the calls abruptly.

Issue 4 : Even when I hold the phone in Potrate mode the display is ain landscape mode.

Issue 5 : Need to charge the batter atleast 2 times a day.

And you know worst of all Nokia is not even ready to listen and does not have any avenues for me to complain. They are not even ready to replace my phone.

Worst is Nokia Careline .. I mean I have used all brands in the last 10 years and the pathetic leven of support that is provided by Nokia is really shocking… I seriously recommend never to buy a Nokia phone and dont even think of buying N5800.

Nokia does not have the skill and technology to build a touch phone and they have come out with just a fancy featured phone which does not work at all.

]]> By: Handy Forum http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-21045 Handy Forum Thu, 02 Apr 2009 22:58:47 +0000 http://thenokiablog.com/?p=1971#comment-21045 This one is nice!<br>German users can find support here!<br><a href="http://www.handy-faq.de/forum/nokia_5800_forum/" rel="nofollow">5800 Forum</a> This one is nice!
German users can find support here!
5800 Forum

]]> By: Remely Garcia http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20261 Remely Garcia Fri, 06 Mar 2009 14:53:44 +0000 http://thenokiablog.com/?p=1971#comment-20261 ever since I use NOKIA Phones the features are great and friendly user.. I recommend it also to my friends as a matter of fact all of us using NOKIA phones.. Try NOKIA Phone and you will see its really amazing.. ever since I use NOKIA Phones the features are great and friendly user.. I recommend it also to my friends as a matter of fact all of us using NOKIA phones.. Try NOKIA Phone and you will see its really amazing..

]]> By: amor http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20195 amor Thu, 05 Mar 2009 02:11:44 +0000 http://thenokiablog.com/?p=1971#comment-20195 whats new? I believe there no error on nokia cellphones its the network i beleive whats new? I believe there no error on nokia cellphones its the network i beleive

]]> By: Joseph Manuel http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20152 Joseph Manuel Wed, 04 Mar 2009 10:00:56 +0000 http://thenokiablog.com/?p=1971#comment-20152 @cefrine anne s. aguila, I wish i could have a Nokia 5800 xpress music for free! @cefrine anne s. aguila, I wish i could have a Nokia 5800 xpress music for free!

]]> By: Nokia withdraws from the sale of the new Nokia 5800 XpressMusic NAM | Nokia Fanboy http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20146 Nokia withdraws from the sale of the new Nokia 5800 XpressMusic NAM | Nokia Fanboy Wed, 04 Mar 2009 06:12:56 +0000 http://thenokiablog.com/?p=1971#comment-20146 [...] Source [...] [...] Source [...]

]]> By: michael http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20145 michael Wed, 04 Mar 2009 05:46:46 +0000 http://thenokiablog.com/?p=1971#comment-20145 hi i love that phone but i hive no money to buy it i love that phone ty hi i love that phone but i hive no money to buy it i love that phone ty

]]> By: cherie angeli v. cunanan http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20138 cherie angeli v. cunanan Wed, 04 Mar 2009 03:08:50 +0000 http://thenokiablog.com/?p=1971#comment-20138 well if i'm gonna have that phone i would very much thankful....ill wait till it knocks on my door. well if i’m gonna have that phone i would very much thankful….ill wait till it knocks on my door.

]]> By: cherie angeli v. cunanan http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20137 cherie angeli v. cunanan Wed, 04 Mar 2009 03:07:09 +0000 http://thenokiablog.com/?p=1971#comment-20137 @Tarun, well nowadays we do experiencing financial crisis, for me having a free cellphone will make me happy....you can not pick on the side of the road any phones, right? @Tarun, well nowadays we do experiencing financial crisis, for me having a free cellphone will make me happy….you can not pick on the side of the road any phones, right?

]]> By: thanzx http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20125 thanzx Tue, 03 Mar 2009 17:52:48 +0000 http://thenokiablog.com/?p=1971#comment-20125 I believe it just a network error not Nokia phone. I believe it just a network error not Nokia phone.

]]> By: Nokia 5800 XpressMusic launch botched in US http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20124 Nokia 5800 XpressMusic launch botched in US Tue, 03 Mar 2009 17:29:28 +0000 http://thenokiablog.com/?p=1971#comment-20124 [...] issues in these locations and not others. Users in the Dallas and Miami locations seem to be unaffected by these performance issues. AT&T’s network uses a proprietary version of the 3G protocol, which can make some phones [...] [...] issues in these locations and not others. Users in the Dallas and Miami locations seem to be unaffected by these performance issues. AT&T’s network uses a proprietary version of the 3G protocol, which can make some phones [...]

]]> By: jeff http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20121 jeff Tue, 03 Mar 2009 15:51:31 +0000 http://thenokiablog.com/?p=1971#comment-20121 I just canceled my pre-order for the 5800 amid all the confusion. The 1st rep I spoke with reported that Chi and Ny inadvertantly recieved euro spec phones which, if true, could explain the 3g issues. Why some phones seemed to function ok is another story. To cancel I had to speak to a rep in their fulfillment center who said they have no inventory for pre-orders as of 1030am EST today. There you have it :-) I just canceled my pre-order for the 5800 amid all the confusion. The 1st rep I spoke with reported that Chi and Ny inadvertantly recieved euro spec phones which, if true, could explain the 3g issues. Why some phones seemed to function ok is another story. To cancel I had to speak to a rep in their fulfillment center who said they have no inventory for pre-orders as of 1030am EST today. There you have it :-)

]]> By: Tarun http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20118 Tarun Tue, 03 Mar 2009 14:29:31 +0000 http://thenokiablog.com/?p=1971#comment-20118 @cefrine anne s. aguila, Phones for free???????? I didn't mean that...I meant will they ship phones to people who have pre ordered it and who live in other states.. @cefrine anne s. aguila,

Phones for free???????? I didn’t mean that…I meant will they ship phones to people who have pre ordered it and who live in other states..

]]> By: Frankie Bloise http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20114 Frankie Bloise Tue, 03 Mar 2009 13:20:21 +0000 http://thenokiablog.com/?p=1971#comment-20114 I believe is AT&T fault, not nokias. If the phone can't get 3G or the normal GSM, then is a faulty phone. (Crappy AT&T service) I believe is AT&T fault, not nokias. If the phone can’t get 3G or the normal GSM, then is a faulty phone.
(Crappy AT&T service)

]]> By: The plot thickens: Nokia investigating 5800 NAM issues, says problem is limited to Chicago and New York | TechNewsHub.com http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20113 The plot thickens: Nokia investigating 5800 NAM issues, says problem is limited to Chicago and New York | TechNewsHub.com Tue, 03 Mar 2009 13:12:57 +0000 http://thenokiablog.com/?p=1971#comment-20113 [...] Read | Permalink | Email this | Comments [...] [...] Read | Permalink | Email this | Comments [...]

]]> By: The plot thickens: Nokia investigating 5800 NAM issues, says problem is limited to Chicago and New York | Are you reading? http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20106 The plot thickens: Nokia investigating 5800 NAM issues, says problem is limited to Chicago and New York | Are you reading? Tue, 03 Mar 2009 09:52:38 +0000 http://thenokiablog.com/?p=1971#comment-20106 [...] This whole 3G performance thing on the North American version of Nokia's 5800 XpressMusic is shaping up to be one of the great made-for-TV gadget industry dramas of the year. First it didn't work, then we found that it kinda did, and now Nokia has put out a totally cryptic statement that clarifies little about what's going on (likely because they don't know either, if we had to guess). In a nutshell, they're acknowledging that "some" NAM 5800s are having issues, they're investigating why, and owners are advised to contact Nokia Customer Care. Here's where it gets crazy, though: they go on to say "only NY and Chicago affected, in Dallas and Miami the devices are working OK. The investigation is ongoing on the device itself and the network used in these cases." It's possible that there's a very specific combination of equipment being used in these two markets that's causing the 5800s to choke, but in all likelihood, it has more to do with the spectrum in use -- in which case, the problem is probably far more widespread than just two cities. If this shakes out to be a hardware issue and Nokia's gotta send 'em back to the labs to get retooled for a few weeks or months, are they better off canning the model and moving on?Source [...] [...] This whole 3G performance thing on the North American version of Nokia’s 5800 XpressMusic is shaping up to be one of the great made-for-TV gadget industry dramas of the year. First it didn’t work, then we found that it kinda did, and now Nokia has put out a totally cryptic statement that clarifies little about what’s going on (likely because they don’t know either, if we had to guess). In a nutshell, they’re acknowledging that “some” NAM 5800s are having issues, they’re investigating why, and owners are advised to contact Nokia Customer Care. Here’s where it gets crazy, though: they go on to say “only NY and Chicago affected, in Dallas and Miami the devices are working OK. The investigation is ongoing on the device itself and the network used in these cases.” It’s possible that there’s a very specific combination of equipment being used in these two markets that’s causing the 5800s to choke, but in all likelihood, it has more to do with the spectrum in use — in which case, the problem is probably far more widespread than just two cities. If this shakes out to be a hardware issue and Nokia’s gotta send ‘em back to the labs to get retooled for a few weeks or months, are they better off canning the model and moving on?Source [...]

]]> By: Nokia responds about 5800 XpressMusic issues (again) - Mobile News http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20101 Nokia responds about 5800 XpressMusic issues (again) - Mobile News Tue, 03 Mar 2009 09:02:11 +0000 http://thenokiablog.com/?p=1971#comment-20101 [...] The Nokia Blog reached out for a bit of insight on the 3G issues. Nokia's response: “We have learned that some Nokia 5800 XpressMusic devices are having issues with 3G performance. This is a very isolated problem concerning only the North American market* and is not specific to any other region or country. We are currently investigating the matter further to find a quick remedy to the situation. Customer satisfaction and product quality are very important to Nokia and we take all quality and customer satisfaction-related issues seriously. Nokia is investigating the issue. Existing customers of the 5800 XpressMusic who experience 3G signal issue with the device are advised to contact Nokia Customer Care.” [...] [...] The Nokia Blog reached out for a bit of insight on the 3G issues. Nokia's response: “We have learned that some Nokia 5800 XpressMusic devices are having issues with 3G performance. This is a very isolated problem concerning only the North American market* and is not specific to any other region or country. We are currently investigating the matter further to find a quick remedy to the situation. Customer satisfaction and product quality are very important to Nokia and we take all quality and customer satisfaction-related issues seriously. Nokia is investigating the issue. Existing customers of the 5800 XpressMusic who experience 3G signal issue with the device are advised to contact Nokia Customer Care.” [...]

]]> By: EJC http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20100 EJC Tue, 03 Mar 2009 08:00:19 +0000 http://thenokiablog.com/?p=1971#comment-20100 @tim, that may be true, but the way I see it, AT&T is a GSM carrier, a much more global network format than CDMA, which is what Verizon is (along with Sprint). @tim, that may be true, but the way I see it, AT&T is a GSM carrier, a much more global network format than CDMA, which is what Verizon is (along with Sprint).

]]> By: cefrine anne s. aguila http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20097 cefrine anne s. aguila Tue, 03 Mar 2009 06:46:27 +0000 http://thenokiablog.com/?p=1971#comment-20097 @Tarun, are they give the phone for free? how about here in wichita, kansas? @Tarun, are they give the phone for free? how about here in wichita, kansas?

]]> By: The plot thickens: Nokia investigating 5800 NAM issues, says problem is limited to Chicago and New York | Mobile News http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20087 The plot thickens: Nokia investigating 5800 NAM issues, says problem is limited to Chicago and New York | Mobile News Tue, 03 Mar 2009 03:22:57 +0000 http://thenokiablog.com/?p=1971#comment-20087 [...] Read | Permalink | Email this | Comments [...] [...] Read | Permalink | Email this | Comments [...]

]]> By: Nokia responds to 5800 XpressMusic NAM 3G connectivity issues at Hellfire Empire - Wireless http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20085 Nokia responds to 5800 XpressMusic NAM 3G connectivity issues at Hellfire Empire - Wireless Tue, 03 Mar 2009 02:54:47 +0000 http://thenokiablog.com/?p=1971#comment-20085 [...] Read [...] [...] Read [...]

]]> By: tim http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20084 tim Tue, 03 Mar 2009 02:53:14 +0000 http://thenokiablog.com/?p=1971#comment-20084 I wonder if one of the problems is the 850 mhz network in Chicago. I have an E51. It detects AT&T's 850 mhz network in Chicago, but it's pretty buggy and slow (though faster than EDGE). In general, AT&T's network seems far inferior to Verizon. I wonder if one of the problems is the 850 mhz network in Chicago. I have an E51. It detects AT&T’s 850 mhz network in Chicago, but it’s pretty buggy and slow (though faster than EDGE). In general, AT&T’s network seems far inferior to Verizon.

]]> By: Nokia 5800 NAM Problems Limited to Nokia and Chicago Only - Specs, reviews and prices. http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20080 Nokia 5800 NAM Problems Limited to Nokia and Chicago Only - Specs, reviews and prices. Mon, 02 Mar 2009 23:32:55 +0000 http://thenokiablog.com/?p=1971#comment-20080 [...] The Nokia Blog Related PostsNokia 5800 NAM Gets Pulled from New York Nokia Store Nokia has just brought the 5800 [...] [...] The Nokia Blog Related PostsNokia 5800 NAM Gets Pulled from New York Nokia Store Nokia has just brought the 5800 [...]

]]> By: Web Mirror | The plot thickens: Nokia investigating 5800 NAM issues, says problem is limited to Chicago and New York http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20079 Web Mirror | The plot thickens: Nokia investigating 5800 NAM issues, says problem is limited to Chicago and New York Mon, 02 Mar 2009 23:26:54 +0000 http://thenokiablog.com/?p=1971#comment-20079 [...] Read | Permalink | Email this | Comments [...] [...] Read | Permalink | Email this | Comments [...]

]]> By: Nokia responds to 5800 XpressMusic NAM 3G connectivity issues | Can I Get Info http://thenokiablog.com/2009/03/02/nokias-response-to-the-nokia-5800-nam-issue/comment-page-1/#comment-20078 Nokia responds to 5800 XpressMusic NAM 3G connectivity issues | Can I Get Info Mon, 02 Mar 2009 23:25:49 +0000 http://thenokiablog.com/?p=1971#comment-20078 [...] Read [...] [...] Read [...]

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