Nokia 5800 NAM With Updated Firmware Fixes 3G Issues

March 4th, 2009 • Mark Guim • Filed Under •

It looks like Nokia doesn’t want North Americans to ditch the 5800 and wait it out for the Nokia N97. I just got semi-good news from someone on the inside that the Nokia 5800 NAM issue will soon be fixed. My source says Nokia 5800 NAM’s with updated firmware found no problems connecting to 3G.

5800 nam

The Nokia 5800 NAM’s initially came with a v11 firmware. If it was indeed a firmware problem instead of the hardware, then we should expect to see the phones back on the shelves at the US flagships sooner than later. If this is true, those who have the phones already can simply upgrade when the new firmware becomes public. I’ll post some photos of the updated Nokia 5800 NAM soon. Stay tuned!

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  1. Nokia 5800 XpressMusic NAM firmware update to fix US 3G problems on 4 March 2009:

    [...] [Via: NokiaBlog] [...]

  2. Reception issues with North American Nokia 5800s to be fixed with firmware? - Pocket.info - Mobile 2.0 - Pocket.Info - Mobile News on 4 March 2009:

    [...] appeared on Engadget Mobile on Wed, 04 Mar 2009 18:06:00 EST. Please see our terms for use of feeds.Read | Permalink | Email [...]

  3. sharomyga on 4 March 2009:

    that’s good news

  4. Reception issues with North American Nokia 5800s to be fixed with firmware? | GadgetFreaks on 4 March 2009:

    [...] Read | Permalink | Email this | Comments Via Engadget [...]

  5. William J Sisti on 4 March 2009:

    Maybe NOW they will ship the pre-orders.

  6. Nokia 5800 XpressMusic NAM firmware update to fix US 3G problems | mowbee.com on 4 March 2009:

    [...] [Via: NokiaBlog] [...]

  7. CJ on 4 March 2009:

    @William J Sisti, I hope so. I hope so.

  8. Nokia blame firmware for 5800 NAM 3G issue - SlashGear on 5 March 2009:

    [...] 5800 XpressMusic NAM 3G saga continues, with the latest being talk of a firmware update that will solve all reception woes.  According to an internal Nokia source, when reception was tested on a 5800 NAM edition with the [...]

  9. New Nokia 5800 Firmware: Will fix reception / signal problems - Information is Valueless on 5 March 2009:

    [...] Source [...]

  10. Nokia blame firmware for 5800 NAM 3G issue | FocuSoft Tech Blog on 5 March 2009:

    [...] 5800 XpressMusic NAM 3G saga continues, with the latest being talk of a firmware update that will solve all reception woes.  According to an internal Nokia source, when reception was tested on a 5800 NAM edition with the [...]

  11. More Nokia Firmware problems | N96 News Blog on 5 March 2009:

    [...] the fact that the Nokia 5800 has been less than impressive, at least in the NAM market, where from this report, it seems the touchscreen 5800 has been taken off the shelves in [...]

  12. Taurus on 5 March 2009:

    Yeah bring them on……………

  13. RUEL PEREZ on 5 March 2009:

    WHAT A PRETTY COOL DESIGN..KEEP GOING NOKIA..

  14. Edward on 5 March 2009:

    I think they haven’t shipped the pre-orders because they don’t have it, not because of the 3G problems.

    Anyway, all people that have asked get the same response from Nokia. ”Will ship in 2-3 weeks” Right now we are almost at the end of the 1st week, so it should ship from 1-2 weeks?

    I think that the version that Nokia is selling has a 1500mAh battery instead of the 1350mAh that others are selling.

  15. Taurus on 5 March 2009:

    @Edward,

    Thats right what you said. But I initially thought that they said 2-3 weeks just to ward off public from asking any more questions. Then my question would be will they really be able to ship it in a couple of weeks???

  16. LOREGINIA BRIONES on 6 March 2009:

    nokia brand is always been the best among the rest. its ddfinitely the one to be trusted. Its very user-friendly gadget and of a ral best quality standard. Go NOKIA bring it on!

  17. Tech Ticker | NAM Nokia 5800XM 3G issues fixed on 6 March 2009:

    [...] Nokiablog] Submit [...]

  18. John on 6 March 2009:

    Good News

  19. Andy Burgin on 6 March 2009:

    Just seen on a Cell Phone Website the Nokia as Solved the 3g issue with the North American service an will be selling the 5800 express as soon as they can

  20. Reception issues with North American Nokia 5800s to be fixed with firmware? | Are you reading? on 6 March 2009:

    [...] When you’re dealing with a major signal reception issue on a phone, it’s easy to believe that the problem isn’t gonna go away without retooling the innards and releasing revised hardware — but for North American owners (and would-be owners) of Nokia’s stricken NAM version of the 5800 XpressMusic, there’s new hope. The Nokia Blog is claiming that word from an inside source confirms that the problem has already been fixed with an unreleased firmware update, which would lead us to believe that Nokia could conceivably get devices back on the shelves relatively quickly — and that current owners will be able to fix their woes without physically exchanging phones. Of course, firmware updates have never come out of Espoo at a firehose pace — particularly for North American versions of devices — so we’ll believe this is resolved when we’ve seen it with our own eyes.Source [...]

  21. Taurus on 6 March 2009:

    @Andy Burgin,

    Yahoooo!!!

  22. Firmware To Save The Nokia 5800 NAM? on 6 March 2009:

    [...] what updated firmware Nokia comes out with, and hopefully that will be the solution to the problem. Source… Tags: 3g Networks, Firmware Nokia, Firmware Update, Mobile Nokia, Mobile Phones, Nam, New Nokia, [...]

  23. Revealed The Latest Technology » New Nokia 5800 Firmware: Will fix reception / signal problems on 6 March 2009:

    [...] Source [...]

  24. Jowee Ann B. Galleron on 7 March 2009:

    I am always using nokia brand because its user-friendly and it has new and innovated features..Thats why it can be trusted..if you have a problem..the nokia center is always available to help you..as of the 5800 express.It’s new features will soon be in great demand..Just keep it up,Nokia!!

  25. Hussam on 8 March 2009:

    @Edward,

    I just talked to customer support and they said within 2 weeks. I’ve been waiting for about a month now.

  26. lovely cogollodo on 9 March 2009:

    i want that 5800 soo nice i love nokia..

  27. sharomyga on 11 March 2009:

    I was on the phone with customer service and was told 5800 should be start shipping within next 2 days. I want to believe it’s true ))

  28. Taurus on 11 March 2009:

    @sharomyga,

    Lets keep our fingers crossed!!!

  29. jjcimbom on 11 March 2009:

    @sharomyga,
    would the European version be converted to US with the new 3g fix software update?

  30. sharomyga on 11 March 2009:

    @jjcimbom,
    Not sure about that.

  31. Taurus on 11 March 2009:

    @jjcimbom,

    I don’t think the software will fix that, this will only fix the phones which are designed to work in USA.

    The European versions work only in Eruope (3G network) as their band frequency for internet is different than USA.

  32. jjcimbom on 11 March 2009:

    Thx for the replies
    Heard that hardware is the same for all regions in the world leaving the option of software difference depending on the network in the region..
    I wish we could buy European and flash it to US once the new patch becomes available

  33. Pai on 12 March 2009:

    @jjcimbom, no dude you can´t.
    It´s not a software thing.

  34. sharomyga on 13 March 2009:

    Well, I guess customer service repo was wrong ((

  35. pedro on 19 March 2009:

    I gave him the update v20.2.014 my nokia, which I struggle to buy American version either, but wonder if the fix is 3g or not?

    the update fixes this because I do not really did anything

  36. pink_purple26211 on 27 March 2009:

    good :)

  37. pink_purple26211 on 27 March 2009:

    good :)

  38. pink_purple26211 on 27 March 2009:

    good :)

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