All Posts Tagged With: "support"
T-Mobile has uploaded a flier for a program called SmartStart in their Support Forums. It’s designed to help consumers get the most out of their new Nokia Windows Phone. SmartStart assists in setup and personalization. The free program will probably go live near January 11th when the T-Mobile Nokia Lumia 710 releases.
Nokia recently created @NokiaCareUS to help North American users on Twitter with support questions. The account also has Nokia experts tweeting tips everyday. I thought getting customer support through 140 characters was interesting, so I sent a few questions to Sean Valderas, the Customer Care Manager at Nokia. Have a look at the responses.
We just got word that a whole team of folks will be working on the
@NokiaUSCare @NokiaCareUS twitter account to answer questions you have about Nokia products or the Ovi Store. The account was created last June but they just tweeted about the launch today. This could be the fastest way to let someone at Nokia know about the issues you’re experiencing.
I’ve been trying to set it up the past couple of days, but now it’s live. Introducing, the Nokia Blog Notes, our new simple forum where you, the reader, starts the conversations. Blogs are great to communicate with people of same interests. However it is up to the blogger to initiate. Now it’s your turn to start. Talk about everything and anything Nokia, or ask your support questions.