Nokia Ships Bluetooth Headsets To Limited Edition Nokia N96 Buyers

August 20th, 2008 • Mark Guim • Filed Under •

Our readers, Dario and Pedro are going to be the first few to own a limited edition Nokia N96, and they’ll also get a bluetooth headset to compensate for the wait. Some buyers felt that the Face The Task website was misleading making customers wait longer than advertised. Nokia soothes the pain by delivering free Nokia BH-503 bluetooth headset for their patience.

Nokia BH 503
Nokia BH-503 headsets for Nokia N96 limited edition buyers

Here’s the email from Nokia:

Dear customer,

We sincerely apologise for the fact that we cannot at this moment state the exact delivery date for your limited edition Nokia N96. As soon as we have shipped your Nokia N96 you will receive an email through which you can track your parcel and the date of its delivery.

In the meantime, in appreciation of your continued patience, we’ll be arranging a delivery of a free Nokia Bluetooth Stereo Headset BH-503 in silver colour which you’ll be able to use with your Nokia N96 multimedia computer.

Our customer care is the best contact point for you to help with any questions you have. You can find your local customer care contact details at http://www.nokia.com/support.

Once again, we hope you accept our apologies. We assure you that we are doing everything we can to have your device shipped to you as soon as possible.

Respectfully,
Nokia

Update: Here’s an unboxing of the BH-503 from John, one of the limited edition Nokia N96 buyers.

I wonder if all the 96 buyers are getting the headset or if it’s just Pedro and Dario who notified us about the email. Are you one of the limited edition Nokia N96 buyers? Did you get an email about receiving a headset?

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  • http://symbian.smashpop.net smashpOp

    ARGHH!! i want that headphones!

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  • http://www.beyoung.fr Julien Pellegrain

    Yes I do have received that email, but no phone yet :(

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  • Ravi

    I had contacted Nokia Support for information regarding delivery of Limited Edition Nokia N96 and I am intrigued to receive the following reply from them implying that facethetask may be a bogus site. I do not know what to do now.

    [THREAD ID:1-3IWLNT]

    Service Request Number: 1-211887621

    Dear Sir/Madame,

    Thank you for contacting Nokia Care.

    In response to your email,I would like to inform you that facethetask is not a Nokia operated website and we have no information on when the handset you have requested will become available.

    Please refer to them for further information.

    May you have any other questions, please do not hesitate to contact us on our Nokia Care Line 0845 045 55 55.

    Yours Sincerely,
    Ciaran,
    Special Solutions Team,
    UK & Ireland Nokia Care.

  • Kaarlo, Nokia

    Hi,

    I want to tell you in behalf of Nokia that all the N96 limited edition buyers have been sent the email and will get the Nokia Bluetooth Stereo Headset BH-503 as an apology of our late delivery. As well I want to assure you that http://www.facethetask.com is not a bogus site. We will solve this miscommunication with Nokia Care asap.

  • http://www.beyoung.fr Julien Pellegrain

    Ravi > I used to have the same email back from Nokia Care Service that afraid me a lot. In fact, the person that answers you is just not aware of this campaign.

    I got a real good contact at Nokia Care Europe that investigate for me and call me back with this good news : Nokia will start delivery on September 1st (next Monday !).

    I hope this time is the good one !

    http://www.beyoung.fr/nokia-will-start-shipping-of-n96-limited-edition-on-september-1st,398.html

  • http://www.beyoung.fr Julien Pellegrain

    I have received my N96 ! Awesome !

  • http://www.planetn96.com/blog/?p=30 Lucky Face the Task Winners to get added bonus | N96 News Blog

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