Nokia Responds to Steve Jobs’ iPhone 4 Antenna Press Conference

Steve Jobs held a press conference today about the iPhone 4 reception problems. It resulted in free cases for iPhone 4 owners and waived return fees for unsatisfied buyers. He also mentioned Nokia during the conference by saying, “You can go on the web and look at pictures of Nokia phones that ship with stickers on the back that say ‘don’t touch here’.” A couple of hours after the Apple event, Nokia released a statement.

iPhone 4 free case.jpg

In short, Nokia says antenna performance of a mobile device/phone may be affected with a tight grip, but they design their phones to ensure acceptable performance in all real life cases. If they are ever in conflict, they prioritize antenna performance over physical design. Read the full statement below.

Antenna design is a complex subject and has been a core competence at Nokia for decades, across hundreds of phone models. Nokia was the pioneer in internal antennas; the Nokia 8810, launched in 1998, was the first commercial phone with this feature.

Nokia has invested thousands of man hours in studying human behavior, including how people hold their phones for calls, music playing, web browsing and so on. As you would expect from a company focused on connecting people, we prioritize antenna performance over physical design if they are ever in conflict.

In general, antenna performance of a mobile device/phone may be affected with a tight grip, depending on how the device is held. That’s why Nokia designs our phones to ensure acceptable performance in all real life cases, for example when the phone is held in either hand. Nokia has invested thousands of man hours in studying how people hold their phones and allows for this in designs, for example by having antennas both at the top and bottom of the phone and by careful selection of materials and their use in the mechanical design.

I’ve had so many Nokia devices, but don’t remember finding any stickers that Steve mentioned. Have you?

  • http://twitter.com/Moyi084 Alejandro Mtz

    Ni I haven't, haha, my nokia just have a good reception the majority of the times!

  • http://www.theskykid.com skykid

    I have never seen such sticker on any of the Nokia phones I have been using and never had any issues with the signal either

  • audioxbliss

    I saw one on an old Nokia I had back in 2001 (I was 14!) but haven't seen one since. The biggest thing I like about Nokias is their unbeatable signal consistency. My friend has an HTC, and if he moves it six inches, he might lose 2 or 3 bars. I move six feet and I might lose 1. This was especially the case on my recent trip to Europe.

  • Senote

    Jobs is full of shit, I've had the N70, N73, N95, N95 8GB and now the N900 and not once have I see these stickers.

  • Ivan4879

    why bring other companies to your mess apple ! Don't trow anybody infront of the bus.

  • Mark

    It is a shame that Steve Jobs has to bring Nokia into Apple's problems.. I have never seen this sticker on the back of my phone that he is talking about. He was taking responsibility until he mentioned Nokia. I still give him credit for fixing their problem, but next time he should make sure his research is a 100% when trying to prove a point… So where are the pics from the web? If he didn't want to show it at the press conference, than he should post them on the Apple website/blog…

  • SmoothGirlieGirl

    “why I've never heard of such bad taste”. There's a trial going on in a courtroom in the US, due to patent abuse by Apple. Maybe that has something to do with that remark; plus with another one I've read at Engadget where he said “no one will ever use a brick phone” or something similar to that…

    I immediateley knew he was refering to Nokia's N8 and N900, or the entire Nseries for that matter.

    After all, I think Nokia stands out for its performance. And just like someone here said… you don't need that many applications in Nokia because it has a lot of functionalities already integrated there for U to use. Whereas Apple wants to force you to get used to downloading apps, and once you're in auto-pilot and the need has been created, they can start charging you 4 upgrading.

  • http://profiles.yahoo.com/u/DL4KO5F5VORMDL4MCTJZYQFDV4 Caleb
  • http://twitter.com/Pieterlamm Pieter Lammerse

    That's why the Iphone is a great gadget and my E71 is a tool that works….

  • http://twitter.com/myfreehandblog roland eitler

    nokia, don´t blame apple !
    there have been so muany instruction sin almost EVERY booklet/manual for nokia cellphones how to hold and not to cover the antennna.
    nokias problem is maybe not the antenna but even worse – its theier f***** oldschool symbian OS – would be the same when microsoft still sells windows95

  • ironass

    So, effectively, the worlds “magical, slimmest, smartphone” needs a rubber band to make it work!

    You couldn't make it up.

    Can't wait for the steam powered version.

  • http://www.theskykid.com skykid

    Lol you are funny symbian OS rocks unlike the crap of Apple

  • http://twitter.com/juanpablogonzo Juan Pablo Gonzalez

    I'm a big Apple fan, but I have never bought an iPhone. I've been offered Sonys, BlackBerrys, iPhones but in a country like Colombia, where reception isn't quite the best, Nokia really stands way out. I've had the 1100, the 3220, the 6800, the 6822, the E71, the 3100, the N73 and the N95 8GB and NONE have had the so-called 'death-grip stickrs' nor any conceivable reception problems.

    I do reject claims that iOS is a bad platform. It isn't at all. It's just… somewhat behind, for example, it just introduced multitasking last month, when S60 and Symbian have had it for years. I have an iPod touch and a MacBook Pro and I have to say Apple is not at all a bad company, but it should really stay out of markets it cannot control. The smartphone industry is so big, and has so many consumers that you can't call any phone “the most popular smartphone in the world”. Simply because there isn't one.

    Meanwhile, people in the US buy iPhones by the millions, not because it performs well, but because it's a fad. Nokia has had consistently efficient and well-performing phones since it was established, and it continues to do so with the N900, the N8, the C5, the X6 and every phone in the current lineup.

    It's just wrong that Apple chooses to set the spotlight on every company out there because it couldn't handle the fact that it screwed up in design.

  • Andre

    Type your comment herSo why is this happening ?????

    .http://www.youtube.com/watch?v=amPG52DVQuk&feature=player_embedded

  • Steven

    “for example by having antennas both at the top and bottom of the phone”

    Nokia must know that the FCC now requires the antenna be placed as far from the brain as possible (the bottom of the phone)… I'd be surprised if the much more progresive Swedish government doesn't have the same regulations.

  • http://www.symbiosis60.com Maciek

    Mr. Jobs is a self centered dickhead. I think Nokia should launch a contest called “Find Do Not Touch here” phone. If anyone will find a legitimate phone with such a sticker, Nokia should reward them with a new iPhone 4 with the words “DO NOT TOUCH” plastered ALL OVER it and on the back of the phone there should be an inscription saying “Door stop courtesy of Nokia”

  • Marta

    Never seen suck a sticker and I've had a lot Nokia's

  • http://www.symbiosis60.com Maciek

    Fix the problem????? HOW? By offering a rubber band or a case? How about heading back to the drawing table and redesigning the antenna (for example cover it in some kind of epoxy shit that matches the look but prevents the electrical conduction).

    • Mark

      OK Maciek my bad…They haven’t fix the problem, but put a bandaid on it. Sadly they should be using the time blaming others to fix or redesign the antenna.

  • http://www.gmbhnews.com gmbh news

    I don't remember ever seing a sticker on my Nokia E51.

  • Flyn

    You know this is why I hate Steve Jobs and always will. I dont really hate Apple though. He is self centered and tries to be this all powerful messiah which he is not. He has the gall to deflect the problem they are having to other companies which have nothing to do with this. I did not hear these companies saying anything about Apple so why bring them into this in the first place. I have never seen this sticker either. I am glad this is happening to them, serves him right!!

    He does need to go back to the drawing board! What a joke a free case is. I have always owned Nokias and Motorolas but not smart phones. No phone is perfect so from time to time I have had calls drop but that is also the network provider. Have you noticed in many of these pictures and videos of drop signal ATT shows up a alot?

    What a mistake by using ATT as the only network for this phone. ATT wireless is a joke, Verizon, T-Mobile even Sprint are better. I would purchase an iPod Touch but never an iPhone. My first smart phone will either be Google Android powered or MS Phone 7. Symbian is very stable and just works.

    When you have a product that is solid why turn away. This is why I almost always use Nokias first before anything else. It just works!

    Victor

  • Flyn

    By the way, is Symbian powering any smart phones? I have to ask since I never owned one yet.

  • Itoom

    i owned lots and lots of nokia phones the best signal no doubt, forget morotorla, SE, HTC, palm was awful and iphone (i used all the 3 generations before iphone 4) is the worst one, honestly i dont get what people see in iphone just buy ipod touch it is the best gadget without phone but for phone nokia is the best and most reliable signal (i owned more than 30 nokia phones including all their smart phones)

  • Itoom

    i am tired of you guys complaining about symbian, listen i owned most of the smartphones that exist, the first three iphone generations, wm phones, palm phones, recently got android phone and most of my phones are symbian, whats wrong with symbian, see android u cant install software on the memory card only main phone memory cmon for god sake how primitive that is, i decided to just sell that phone at 50 percent loss, i know symbian is alittle boring as far as eye candy factor goes but more functional that android and ios is the most boring ui i ever seen so so boring, enough with bashing nokia phones they good and their os is proven and works fine unlike stupid android and ios (by the way the android i bought was 5 months in the market advertised as upgradable to 2.1 but stuck with 1.5 upgradable only to 1.6 and once u didnt use ota upgrade you out of luck) in brief word, nokia phones are not as bad as some people think they are, they reliable with excellent build quality and they have excellent signal

  • http://twitter.com/shinigamijim Jim Santillan Medina

    Never had problems with Nokia Phones about resection.

  • Stylinred

    I've had many Nokias of all price ranges and I've never seen such a sticker… and i've never had a reception problem.. when im in a elevator in underground parking… unless im numerous levels underground of course

  • Imatit

    iv tryed steve to find youtube for dont touch hear on a nokia
    No videos found for “nokia dont touch hear sticker”
    fcking w@nkbag , you make it up as you go along

  • Testikurppa

    I bought an E71 a few years ago. While it didn't have stickers on the antennas saying “Don't touch here”, it's manual did have something similar. It showed a picture of the phone with grayed areas pointing out antennas and pictures of the correct and incorrect way of holding the phone so that one wouldn't be touching those areas. It also said in the text, don't touch the antennas or bad reception may ensue.

    It seems to me, that the other phone companies can't exactly prove that they have a smart phone that could be held in a death grip without any signal loss. Thus I'm a bit annoyed at all this. Nokia's answer for example points out that they do a great deal of antenna research and their phones work well in real world situations. Well great, this doesn't exactly make Apple's argument invalid. In my opinion, it would have been better to just shut up. This whole thing with iPhone antenna is simply a media frenzy over nothing. I've seen a new HTC Desire do the exact same thing when held in a death grip. I doubt any other smart phone will totally avoid the problem.

  • HubiSuisse

    SJ has invented a nice story to hide the IP4 failure… no such sticker has been on my Nokias, but I remember having a (big) Motorola in 1992 with such a sticker close to the antenna I had to pull before calling. But Motorola is an American company…
    A mobile phone is NOT a toy, having an Iphone for 2 days I just had the feeling that it was a toy for adults but nothing else, I have no time to loose when at work, I 've choose Nokia because it's serious and it's working even after falling on the floor.

  • Mickey

    Nokia “do not touch” label is here. I have seen them in many of my Nokia packages, but not as a sticker actually on the phone. Usually this label is on a separate insert or in the user manual for the Nokia device.

    http://www.iphonelife.com/blog/2458/do-not-touc…)

  • fluorman

    I wonder what people would have say if Toyota (with their pedal gate) had proposed big “bumper” for their car to prevent driver and passenger to be hurt in case of accident…

  • Esa1996

    My old n81 had a sticker saying something like this”If you touch here, the signal might be weakened” i'm from finland so this is my english version of the text how i remember it.

  • Justforcrap

    Why can you download Nokia manuals from their server with the description not to hold the phone at some areas because of strong antenna signal influence?

  • http://www.intellectsoft.co.uk/iphone_applications_development.html iPhone development

    Though I'm an Apple fan. I had some Nokia devices before and there wasn't any reception problems with them. I guess Apple would better fix the existing problem then switch consumers' attention to some of their rivals.

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  • Lowereastside

    Have I? Yes I have. Here is an excerpt from my Nokia manual.
    http://qkpic.com/e7a1e

  • http://appcompanyipaddevelopment.com/ ipad developers

    I love Nokia very much, though my work concerns mostly dealing with Apple production. I have never seen any stickers on Nokia phones, but maybe they are now selling phones with stickers and I just didn't pay attention. And what concerns antenna design — I think Nokia's approach is much more right and logical.
    Regards,
    Laureen, from ipad development

  • edl

    it is true that all phones have the same issue. my nokia phones also dropped signal when i hold them. but not as bad as iphone 4. and i have not seen such statements like “don't touch here” in any of my nokia phone either.

  • Per Arve

    My iPhone 3GS has a better reception at home than any other mobile I have tried, nokia or else. Neighbors, there are 80 of them, are surprised that I consider skipping my landline as they have useless reception with their mobiles.

    The decision of Apple to initially not include multitasking in their os, was not so bad, though I like having it as in their new os. No doubt, multitasking drains the battery life time. With the new os I had to learn to watch out for unnecessary background tasks. As apple wanted to broaden the audience for smart phones, it was understandable decision to initially skip multitasking.

  • Nono8850

    I have a nokia e71. When i cover the back, at the bottom, with my hand, i loose reception. It seems to be the same issu…..You can try…

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  • http://viettelonline.com USB 3G

    Well, good news for me, thanks!

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